Frequently Asked Questions
Where are you located?
23121 Antonio Parkway, Suite 110
Rancho Santa Margarita, CA 92688
What are your office hours?
Cool Capp’s Customer Service department can be reached at 888-831-9444
during the hours of Monday through Friday 8:00 am to 4:30 pm PST
How do I become a distributor?
For all distributor inquiries please contact: distributors@coolcapp.com
Do you sell internationally?
We export our products to countries throughout the world. Please send all inquiries to: international@coolcapp.com
Do you offer private labeling?
We do have private labeling capabilities. Please contact sales@coolcapp.com for all inquiries.
Do you offer free Point of Sale (POS) materials?
Yes, we offer free POS with all wholesale/foodservice orders.
What are the requirements to make your drinks?
All our drinks can be prepared with ice and water or your choice of milk in a blender. Most of our drinks can also be enjoyed hot by adding hot water.
Can I purchase products for my personal use?
Yes, simply click here to order directly from our website.
I am a new business. Are there any programs that can get me started?
Yes, we offer a new store start up kit which includes FREE point of sale merchandise such as posters, counter cards, and table tents to help promote our products in your establishment.