From our premium ingredients to creating luxurious flavors that people crave, our passion is to deliver the highest quality products that people love. We are proud to say that all our products are made in the USA, supporting and working with local businesses for more than 24 years. Our Customer Service is the best in the industry – a real person still answers the phone during business hours – so you won’t get lost in an auto attendant maze and sent to voice mail.
Creating luxurious drinks has been our passion for over 24 years. As a family business, what started as a specialty drink for our coffee shops became a full-time endeavor that we truly love. We set out to create the best tasting drink mixes available and continue to seek the best, highest quality ingredients to make our “craveable” drink mixes.
When we create a new flavored drink or simply want to improve one of our existing mixes, we sample thousands of different ingredients. We know we’ve found the right one when it stands out, sticks in our palette and gives a taste sensation which make us want to enjoy it again and again.
MADE IN THE U.S.A.
While other companies were moving manufacturing overseas, we were determined to keep our operations in the United States and decided to work with local suppliers whenever possible. When we say local, we mean it. Our flavoring experts and spice supplier are just 20 minutes away. If we can’t source it locally, we find a U.S. company that can. Of course, many of our ingredients are from other countries, but we source them through a U.S. expert and keep them as partners, most for the past 24 years since we’ve been in business. Our manufacturing facility is just 25 miles from our home and offices.
WE TRULY CARE ABOUT OUR CUSTOMERS.
So much so, that we still answer the phones during business hours (8-4:30 Pacific Time) and take actual messages that we pass along to the right team member. We want satisfied, happy customers and don’t hide from the phone or use an auto-attendant. You will get our voicemail before or after hours, but we check first thing every morning and will get back to you promptly with your request.
